Video's

Preventing Spoliation at Insurance Investigations

Preventing Spoliation at Insurance Investigations Spoliation is the failure to preserve evidence and might lead to cases getting dismissed in court. This can make entire fraud cases useless for prosecution. Nicolas Gristina, lawyer at Hainkel & Johnson, talks about preventing spoliation while investigating insurance fraud.

Video's

Authentication on Social Media

How do you know if a social media profile is real? Nicolas Gristina, lawyer at Hainkel & Johnson, talks about authentication on social media for investigative purposes. There are approximately 83 million fake profiles on Facebook alone. How can insurance companies and investigators verify if a social media profile is real?

Video's

Utilizing Social Media: Know What You Can And Can’t Do

Utilizing Social Media: Know What You Can And Can’t Do The benefits of using social media in insurance investigations are numerous. Joseph Stephenson, Managing Director of the SIU at Hagerty Insurance,¬†talks about the thin line between what investigators are allowed to do on social media… and what not.

Blogs

STP Claims – Future or Present?

Insurers are working hard at matters such as customer engagement and straight through processing (STP). Other developments that will become even more important this year are artificial intelligence (AI), blockchain technology and creating an ecosystem. Insurtech companies such as Lemonade, FRISS and Qover are continually busy improving and innovating their products. This means that they…

Blogs

Embedding A Fraud Fighting Culture In The Company

The identification of high-risk prospective insured persons and the prevention and detection of fraud is of a high priority. Thanks to the automation of the process, identification takes place at the front door. This process increasingly uses information from the claims department and the most important condition for success is a culture focused on internal…

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